Privacy Policy

Effective Date:

05/28/2025

Last Updated:

05/28/2025

Brett Upchurch Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other channels.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

Submit a contact form or quote, request a call, text, or email from us. Subscribe to our newsletters or updates. Use our website or social media channels to connect.

The types of information we collect include:

Full name
Phone number
Email address
Mailing address
Insurance-related information
Any other data you voluntarily provide

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

To respond to your inquiries and requests.
To provide quotes and insurance-related services.
To send transactional and promotional emails or text messages.
To call or text you with updates, appointment reminders, and service notifications.
To personalize your customer experience.
To comply with legal and regulatory obligations

3. Consent to Receive Communications

By submitting your contact information to us, you expressly consent to receive:

Text messages (SMS/MMS)
Phone calls (manual or automated)

Emails

You understand that:

Message and data rates may apply.
You may opt out of text messages at any time by replying “STOP.”
You may unsubscribe from emails by clicking the link in the email footer.
You may request to be removed from call lists by contacting us directly.

This consent applies even if your number is on a state or federal Do Not Call list.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share it only with:

Service providers who assist with business operations (e.g., SMS/email vendors)
Insurance carriers we represent.
Legal or regulatory authorities if required by law.

All third parties are contractually obligated to protect your information.

5. Data Security

We use industry-standard security practices to protect your personal data, including encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet is 100% secure.